Terms and Conditions

Special Notices: By using this Site, you expressly agree to the following terms and conditions: By providing your name, address, telephone, or electronic mail address (collectively my "Contact Information") or otherwise using this Site, you consent to and request for us to contact you to discuss this offer and the services and products we provide. Providing your Contact InformTerms and Conditionsation and your use of our Site shall be construed as a business inquiry by you of Central Florida Investments, Inc. and Westgate Resorts, LTD (collectively "Westgate"), even though neither entity may be affiliated with, or responsible for, the content contained on this Site. Westgate is thereby authorized by you to make a return telephone call to you and you agree that Westgate may contact you using an automated telephone dialing system, prerecorded message, or by electronic mail. You agree to hold Central Florida Investments, Inc., Westgate Resorts, LTD, and their related or affiliated companies harmless and hereby release and indemnify their agents and employees from any and all liability that may arise from entering your Contact Information or accessing this Site.

Reservations are first-come, first-served, based upon availability and inventory. Travel during peak season, holidays and special events are subject to a surcharge. Additional nights, larger units and discounted attraction tickets are available. This Offer is non-transferable and is not valid in conjunction with any other promotion. This Offer is void where prohibited by law. All federal, state, and local laws and regulations apply. This Offer cannot be transferred, exchanged for cash and/or monetary consideration, or used in conjunction with any other Offer, promotion, or certificate. This Offer shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to principles of conflicts of law. By accepting this Offer, the end user agrees that Westgate Resorts will not be held liable for any actual or potential losses, including without limitations, compensation or consequential damages arising out of this Offer or in connection with or by misrepresentation by a third party. Westgate Resorts is not to be held responsible for any act of God, or any other circumstances beyond its control. Westgate reserves the right to change these terms and conditions without notice. These Terms and Conditions are final and cannot be changed or altered by any statement, merchant, or representative of any unauthorized person(s). No other representations, oral or otherwise, are valid in conjunction with this Offer. Average retail value for packages shown is between $49 and $1000 per night based on travel season. Offers are not directed to residents in any state and do not constitute an Offer in which a registration of the timeshare plan is required but in which registration requirements have not yet been met.

Rental Reservations:

Prices quoted are in U.S. dollars, and are subject to availability at time of reservation. Prices may change without notice. Entire amount of the reservation price, including taxes and fees, is due at the time of booking. Rates do not include taxes and gratuities. Offers are not combinable with other special offers or promotions. In the extraordinary event of non-availability, due to overbooking or any other unforeseen circumstance, of a specified hotel, a substitute hotel of the same or higher quality may be used.

Cancellation Policy: Unless otherwise stated, cancellations for reservations must be made at least 72 hours prior to the date of arrival in order to avoid payment of a penalty in an amount equal to the cost of one night's room rate plus applicable taxes. Payments for reservations are refundable if you cancel within your cancellation window. Please check the cancellation policy on your reservation for additional information as some reservations are non-refundable and/or have certain restrictions that apply.

Check-In Policy: The minimum check-in age is 21.

Early Checkout Policy: In the event a guest checks out prior to the reserved check out date, guest will forfeit the remaining amount paid on the reservation and will be non-refundable.

No Show Policy: If No Show/No Call occurs, guest will forfeit all money paid for the reservation.

Overbooking Policy: In the extraordinary event of non-availability, due to overbooking or any other unforeseen circumstance, of a specified hotel, a substitute hotel of the same or higher quality may be used.

Non-Transferable Policy: Reservations are not transferable, and reservation name changes are not permitted.

Ticket Policy:

The credit card used to purchase your ticket order along with a matching Driver’s License will be required to be presented to redeem your ticket voucher. Ticket refunds will be honored up until 24 hours prior to reservation arrival and ticket pick-up. Westgate reserves the right to substitute lodging and/or gifts and/or tickets and/or vouchers with comparable items of equal or greater value.

Pet Policy:

At check-in, guests are required to advise the Front Desk that they have a pet. Pet friendly rooms are based on availability. A pet deposit and cleaning fee may be required at the time of check-in. Guests are fully responsible for their pet’s actions and any damages that may occur. Pet must not disturb other guests. The pet is not allowed in the Restaurants, Spa, Marketplace, Pool Areas, Game Rooms, and/or common retail space or amenities. This policy does not apply to service animals. Owners and Guests with service animals are not charged any of the above fees. Service animals are permitted at all hotel locations whether they have a pet unit or not.

Taxes and Fees:

Purchaser is responsible for any and all taxes, fees, and/or other government and/or airport-imposed charges. End user is responsible for any and all outstanding charges and fees incurred before, during, or after their stay, including but not limited to tips, gratuities, meals, beverages, alcohol, and/or transportation costs. Any date changes or cancellations made within seventy-two (72) hours prior to arrival will be subject to a charge of the first night's room rate plus applicable taxes.

 

Please Note the Following

Room Reservations are not accepted by Hotel Provider until confirmed by confirmation number.

Hotel Provider reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation and/or if the deposit requirement(s) are not met due to insufficient funds or if the credit card declines at the time of deposit processing. Full and final payment is due upon arrival. Failure to provide full payment upon check-in will result in cancellation of the reservation and denial of a room assignment.

All rates are in US dollars.

Full and final payment is due upon arrival.

These Terms and Conditions are subject to change by Hotel Provider without notice.